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Frequently Asked Questions

Questions & Answers about EcoClean and Our Services

Q: What does your company do?

Our company’s primary focus is ensuring you enjoy a healthy and clean living environment. We specialize in mold remediation and prevention, tackling existing mold issues and safeguarding against future growth after water damage.

Q: What services do you offer?

We specialize in sewage removal, water extraction, water damage restoration and mold remediation.

Q: Where area do you serve?

We serve all of Wheaton and the surrounding area. Give us a call at (630) 296-9117 if you are unsure!

Q: I am interested in booking your services in Wheaton, when are you available?

We work Monday-Friday 8am-5pm for non emergency work and seven days a week, 24 hours a day for emergencies such as a flooded basement.

Q: How soon can you arrive?

Our usual response time for emergency work is within an hour or two. In the event of major storm events in Wheaton causing widespread flooding in the area, our response may experience slight delays, but are generally on-site the same day.

Q: What forms of payment do you accept?

We accept both credit cards and checks, and will also work with your insurance.

Q: What if I’m not happy with your service?

We stand behind our work with a 100% satisfaction guarantee! If you’re not completely satisfied with any aspect of our service, simply let us know, and we’ll promptly send someone back to address any concerns to your liking.

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